Return and Refund Policy

Effective Date: August 3, 2026

At PHUK'M, we want you to be happy with your purchase. If you're not completely satisfied, we're here to help.

Terms of Return

Items may be returned within 30 days of the delivery date.

State of Return

To be eligible for a return, items must be:

• Unworn and unused
• Unwashed
• Free of stains, odors, pet hair, or damage
• In their original condition
• Returned with original tags 

PHUK'M reserves the right to deny returns that do not meet these conditions.

Reason for Return

Returns are accepted for most reasons, including:

• Wrong size
• Changed your mind
• Incorrect item received
• Damaged or defective item
• Product not as expected

Items returned in unacceptable condition may not qualify for a refund.

Process for Return

To begin a return, please contact our customer support team within 30 days of receiving your order.

When contacting us, please include:

• Your order number
• Your name
• The item(s) you wish to return
• The reason for the return

Once your return request is approved, we will provide instructions for returning your item.

Customers are responsible for return shipping costs unless the return is the result of our error (such as receiving the wrong item or a defective product).

Process for Refund

After we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved:

• Refunds will be issued to your original method of payment.
• Please allow 5–10 business days for the refund to appear, depending on your bank or card issuer.
• Original shipping charges are non-refundable unless the return is due to our mistake.

If the returned item does not meet our return requirements, the refund may be denied.

Contact Details

For return requests or questions regarding your order, please contact us through the contact information provided on our website.

Thank you for shopping with PHUK'M. We appreciate your support and the opportunity to serve you.